Notations are based on the Specified Commercial Transaction Act
Shop
Service name
Frecer
Website
Business person
For businesses, please make a request via the link below and we will disclose the information without delay.
Request for disclosure of sender’s information
Person in charge
Tsuyoshi Suzuki
Email address
mail（at）frecer.com
Contact
Telephone number
Telephone numbers can be requested via the link below and will be disclosed without delay.
Request for disclosure of sender’s information
※All enquiries can be made by email.We are sorry, but we do not accept enquiries by telephone, so please use the following link in this service to contact us.We apologise for any inconvenience caused and thank you for your understanding and cooperation.
Enquiry
Location
The location will be disclosed without delay upon request via the link below.
Request for disclosure of sender’s information
Price of goods
Price displayed on each product page.
Time of delivery of goods
Downloadable products
Real time
Virtual products
Varies from product to product. Depending on the product, this will be decided in consultation with the user.
Real Products
Shipment will take 1~7 days after payment is confirmed.
Ordered and made to order products
Varies from product to product. Depending on the product, this will be decided in consultation with the user.
Method of payment
- Credit card・Debit card
- Bank transfer
Time of payment of the price
- Credit card・Debit card：Real time
- Bank transfer：Leave a message within 48 hours
Costs other than the price of the goods.
- Delivery costs depending on product
- Prescribed fee depending on payment method
Returns and exchanges
Returns and exchanges for user reasons are not accepted.For more information, see the link below.
Cancellations, exchanges, returns and refunds
Donations and support
Service name
Frecer
Website
Business person
For businesses, please make a request via the link below and we will disclose the information without delay.
Request for disclosure of sender’s information
Person in charge
Tsuyoshi Suzuki
Email address
mail（at）frecer.com
Contact
Telephone number
Telephone numbers can be requested via the link below and will be disclosed without delay.
Request for disclosure of sender’s information
※All enquiries can be made by email.We are sorry, but we do not accept enquiries by telephone, so please use the following link in this service to contact us.We apologise for any inconvenience caused and thank you for your understanding and cooperation.
Enquiry
Location
The location will be disclosed without delay upon request via the link below.
Request for disclosure of sender’s information
Donation and support prices
Price displayed on each project page
Time of rendering of services
When to display each project page.
Method of payment
- Credit card・Debit card
- Bank transfer
Time of payment of the price
- Credit card・Debit card：Real time
- Bank transfer：Leave a message within 48 hours
Costs other than the donation/support fee.
- Delivery costs depending on return.
- Prescribed fee depending on payment method.
Returns and exchanges
Returns and exchanges for user reasons are not accepted.For more information, see the link below.
Cancellations, exchanges, returns and refunds